Current stable version: 0.20.2 fails to start

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Joc
Posts: 2
Joined: Mon Mar 20, 2023 12:35 am

Current stable version: 0.20.2 fails to start

Post by Joc »

I've just installed "Current stable version: 0.20.2" on Win10 64bit, but when I try to run I see the startup image for a couple of seconds, then nothing.

From the installed folder in the command prompt, I entered "bin\freecad --write-log"
The first error I see is this:

Log: Id: 10308: C:\WINDOWS\system32\MFCaptureEngine.dll:MFCaptureEngine.dll (00007FFE38AB0000), size: 679936 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\system32\MFCaptureEngine.dll', fileVersion: 6.2.19041.906
Log: Id: 10308: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE395FBAFF)
Log: Id: 10308: 00007FFE395FBAFF (Qt5WebEngineCore): (filename not available): QtWebEngineCore::URLRequestCustomJobDelegate::url
Log: Id: 10308: ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE3B7E81DC)
Log: Id: 10308: 00007FFE3B7E81DC (Qt5WebEngineCore): (filename not available): GetHandleVerifier

I found someone else with exactly the same problem, but no solution:
viewtopic.php?style=5&p=649300#p649300

I tried to install the same exe on another laptop with Win10, and that worked, so it seems to be something specific to this computer.
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onekk
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Re: Current stable version: 0.20.2 fails to start

Post by onekk »

Seems to be that some files are missing or are unavailable to the applications, sometimes, are caused by directory permission problems.

Regards

Carlo D.
GitHub page: https://github.com/onekk/freecad-doc.
- In deep articles on FreeCAD.
- Learning how to model with scripting.
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GeneFC
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Joined: Sat Mar 19, 2016 3:36 pm
Location: Punta Gorda, FL

Re: Current stable version: 0.20.2 fails to start

Post by GeneFC »

Joc wrote: Mon Mar 20, 2023 6:20 am I found someone else with exactly the same problem, but no solution:
viewtopic.php?style=5&p=649300#p649300
Actually, there was a solution.

Someone else added an unrelated post containing a different problem. The discussion went no further.

Forget the last post in that topic and read the remainder. Looks like OpenGL and/or Windows permission problems. (Not clear to me which one was important.)

Gene
Joc
Posts: 2
Joined: Mon Mar 20, 2023 12:35 am

Re: Current stable version: 0.20.2 fails to start

Post by Joc »

GeneFC wrote: Mon Mar 20, 2023 1:52 pm
Joc wrote: Mon Mar 20, 2023 6:20 am I found someone else with exactly the same problem, but no solution:
viewtopic.php?style=5&p=649300#p649300
Actually, there was a solution.

Someone else added an unrelated post containing a different problem. The discussion went no further.

Forget the last post in that topic and read the remainder. Looks like OpenGL and/or Windows permission problems. (Not clear to me which one was important.)

Gene
You're right, and I tried it with success, now FreeCAD starts, but it's painfully slow, better than nothing but not much.

Thanks.

Here's the link to the Microsoft store app that got FreeCAD to start: OpenCL™ and OpenGL® Compatibility Pack

https://apps.microsoft.com/store/detail ... verviewtab
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